SMS Privacy Policy:
The Humboldt IPA values the privacy of our customers and partners including the information they consent to share in relation to our SMS services. When an individual opts-in to receive SMS messaging, the Humboldt IPA may collect basic information from them. This information includes but is not limited to: the individual’s first name, last name, the individual’s provided SMS phone number, and any information that is provided by the individual via SMS messages. This information will not be shared outside of theor be used for any other purposes than those outlined in the SMS Terms and Conditions. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. The individual reserves the right to opt-out of SMS messaging at any time. The methods for opting in or opting out of SMS services can be found in the SMS Terms and Conditions, included below.SMS Terms and Conditions:
- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- Types of SMS Communications:
If consent has been given to receive text messages from the Humboldt IPA, messages may be received related to the following: - Appointment reminders
- Patient Portal Notifications
- Student Follow-up messages
- Peer Educator Training Opportunities
Example: “Hello, You have an upcoming appointment tomorrow, [Date/Time]. Please show up 15 minutes prior for the check-in process. For any questions or concerns, please call us at [Office Number]. Thank you, –[Office Name] Team”
- Message Frequency:
Message frequency may vary depending on the type of communication. Up to 3 SMS messages per week may be received for Humboldt IPA services, but the average frequency will be far less.
- Potential Fees for SMS Messaging:
Standard message and data rates may apply depending on your carrier.
- Opt-In Method:
Opt-in to receive SMS messages from Humboldt IPA can be done in the following ways:
• Verbally, during a conversation with office staff
- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us by calling (707) 382-4238.
- Standard Messaging Disclosures:
- Messaging frequency may vary.
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or call (707) 382-4238
